Measure continuously, understand + act


Real-time data yields real-time understanding.

Capturing unbiased feedback, in context, at unparalleled rates, provides objective visibility into your business. With this knowledge, share the customers' perspective with the entire organization - address gaps, test innovations or engage employees rewarding them for a job well done.


Capture + Understand

  • Tapyness provokes and captures an emotional response

  • The flexible interface enables easy question customization

  • Questions automatically updated as trends detected

  • Iterative, precise and actionable CX information provided

Innovate + Act

  • Real-time CX data drives business agility

  • Innovate, monitor, adjust and improve

  • Efficiently inform all levels of the organization

  • Beat competitors, engage employees, win