Real-time data yields real-time understanding.
Capturing unbiased feedback, in context, at unparalleled rates, provides objective visibility into your business. With this knowledge, share the customers' perspective with the entire organization - address gaps, test innovations or engage employees rewarding them for a job well done.
Capture + Understand
Tapyness provokes and captures an emotional response
The flexible interface enables easy question customization
Questions automatically updated as trends detected
Iterative, precise and actionable CX information provided
Innovate + Act
Real-time CX data drives business agility
Innovate, monitor, adjust and improve
Efficiently inform all levels of the organization
Beat competitors, engage employees, win