Capture the moment, understand your customer's experience
Feeling the pulse of your customer requires the ability to acquire a continuous stream of unfiltered feedback. It’s not a one-time or sporadic act, and it shouldn’t require a bribe like a prize or discount on future purchases
Assessing your customers’ experience must be performed non-stop, without hassle, in an unbiased way. Like shooting a film, each exposure is a slice of reality.
Tapyness records feedback similar to frames of a film, tap by tap. And you can play back those frames across any interval.
Like exposed film, the cumulative data is an objective record of reality and provides clear, vivid, actionable insight for any organization.
With Tapyness, you can easily visualize feedback and put your customer’s perspective in focus.