Understand customer expectations, opinions and emotions in real-time with enough data to make informed decisions.
Capture unbiased employee sentiment. Compare vs. customer satisfaction and visualize the direct connection.
Easily test new marketing campaigns, with an exceptional impression rate build awareness about new initiatives without “adsy” pushiness.
Deployed in minutes, Tapyness allows you to begin observing and measuring customer sentiment in real-time, immediately.
Tapyness captures exponentially more data than traditional surveys and invites visitors who are “just browsing” to participate as well.
Tapyness data, viewed directly or integrated with existing business intelligence, provides a more comprehensive reflection of the customer experience, than undersampled surveys.