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Customer Experience Employee Satisfaction Product Awareness Digital Transformation Privacy + Trust Voice of Customer Customer Journey Actionable Insight Why it Works

Configure: Rapid implementation Capture: Repeat + Aggregate Understand: Measurement + Analytics Tapyness Score + NPS Reporting + Alerts Gaming + Data Quality

Grocery Hospitality Retail Restaurant Events + Gatherings

Home platform Customer Experience Employee Satisfaction Product Awareness Digital Transformation Privacy + Trust Voice of Customer Customer Journey Actionable Insight Why it Works Product Configure: Rapid implementation Capture: Repeat + Aggregate Understand: Measurement + Analytics Tapyness Score + NPS Reporting + Alerts Gaming + Data Quality Industries Grocery Hospitality Retail Restaurant Events + Gatherings

About Blog Contact Us Log in

What is the intersection?

Customer-centric

Employee-centric

Recents

Tapyness®

Don't survey consumers, despised and a 1% response rate provides no value Build trust by not capturing personal dat… https://t.co/fFdvwNyOhB
Sep 12, 2019, 7:43 PM
Tapyness®

"CMOs now need to be revenue generators...CMOs today aren’t sure how much revenue...and where they expect that reve… https://t.co/SfkZGpYq5o
Sep 11, 2019, 11:54 AM

Tapyness life - more installs, more data, more understanding = better CX

Featured

Jan 21, 2019

Thank you for your loyalty (& identity)

Jan 21, 2019

So you’re loyal to a brand, you like them or dare I say love them. Are you a repeat customer because they provide great products/services with an exceptional customer experience — or because they bribe you with incentives?