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Customer Experience Employee Satisfaction Product Awareness Digital Transformation Privacy + Trust Voice of Customer Customer Journey Actionable Insight Why it Works

Configure: Rapid implementation Capture: Repeat + Aggregate Understand: Measurement + Analytics Tapyness Score + NPS Reporting + Alerts Gaming + Data Quality

Grocery Hospitality Retail Restaurant Events + Gatherings

Home platform Customer Experience Employee Satisfaction Product Awareness Digital Transformation Privacy + Trust Voice of Customer Customer Journey Actionable Insight Why it Works Product Configure: Rapid implementation Capture: Repeat + Aggregate Understand: Measurement + Analytics Tapyness Score + NPS Reporting + Alerts Gaming + Data Quality Industries Grocery Hospitality Retail Restaurant Events + Gatherings

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What is the intersection?

Customer-centric

Employee-centric

Recents

Tapyness®

Exactly And is the method that you’re measuring #CX frictionless as well 🤔 https://t.co/pcCDNG98Ly
about 2 days ago
Tapyness®

“To grow your customer base and convert visitors into loyal customers, you need an engagement strategy fueled by da… https://t.co/ltTVnpVhr4
about 4 days ago

Tapyness life - more installs, more data, more understanding = better CX

Featured

Jan 21, 2019

Thank you for your loyalty (& identity)

Jan 21, 2019

So you’re loyal to a brand, you like them or dare I say love them. Are you a repeat customer because they provide great products/services with an exceptional customer experience — or because they bribe you with incentives?