Bespoke customer surveys refer to custom-made or tailored surveys designed to gather specific feedback and insights from a particular group of customers or target audience.
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Our Tapyness research team is constantly segmenting business categories and verticals for deep study to better understand customer attitudes toward them that are often not openly visible to common methods of capturing this information.
However, despite the wide range of technology available to capture customer sentiments, enterprises usually don't discover that their customer service is deficient until significant damage has been done to their reputations.
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Digital innovation is using technology to enhance your business. This involves everything from automated processes and bookkeeping to streamlined checkouts and personalized customer care – and everything in between. With the right technology, you’ll save time, money, and energy. It’ll be easier to meet goals as well as grow your business. You don’t necessarily need a great deal of expertise or large investments either.
In this mini-guide, Tapyness explains digital innovation, including offering several suggestions on making your business better:
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